Delivery Info

Thank-you for shopping at Hillside Gardens.

–  All our orders are usually processed within 3-5 business working days (Mon-Fri)
– Orders are not shipped during weekends or bank holidays.
– Your order shipping charges will be applied at the checkout.
– We aim to dispatch all orders on time, however some delays can occasionally occur if we are experiencing high volume of orders at busy times of the year.
– We will contact you by email or telephone if there is likely to be a significant delay on your order.
– We deliver to most of the UK. Scotland & Ireland zones are for an additional delivery fee.
– If unsure then please contact us to find out if we deliver to your location, prior to your order.
– International delivery is not currently available.

 

Returns & Refunds

Unfortunately we are unable to deliver to Orkney & Shetland Islands and Jersey at this moment in time, and apologise for any inconvenience. We will be in contact if your order gets processed and rectify the situation acourdingly.

In the event of receiving faulty goods, please contact us on hoe@hillsidegardens.co.uk.